Vice President

Vice President – Austin, TX

Essential Duties and Responsibilities: Oversee the activities and operations of large portfolios with Divisional and Area Managers as direct reports. Prepare and implement business plans so as to achieve or exceed budgeted revenue, expenses and cash flow. Proven ability to lead and manage a diverse portfolio. Proven track record for growing NOI through Revenue and Expense management. Ability to manage an aggressive acquisition pace. Other duties may be assigned.

• Supervise and coordinate preparation and implementation of business plan. Set short and long range plans for each property under jurisdiction consistent with overall profit and growth objectives of the company.
• Execute marketing and pricing plans for net effective rents to balance short-term and medium-term revenue and occupancy goals.
• Acquire and maintain knowledge of current and long-term market conditions in order to provide economic information in region to enable accurate forecasting of both short and long range plans.
• Accountable for financial reviews and variance reports.
• Develop fee and ancillary income programs to supplement revenue growth from rents.
• Maintain customer service score levels compared to industry benchmarks.
• Help individuals develop skills needed to be effective team members and promote team building.
• Perform human resource administration for all associates in assigned region according to company policy and procedure and ensure a competent and well-trained operational staff at all levels.
• Monitor monthly operating statements and take corrective action to correct unsatisfactory conditions.
• Evaluate rent roll and availability; make appropriate adjustments and take remedial and/or corrective action to maximize performance.
• Travel to and inspect properties under jurisdiction periodically to ensure compliance with all programs and policies, and ensure properties reflect our high customer service standards.
• Energizing the onsite teams by leading by example and promoting the values and leadership traits of the organization.
• Conduct property performance reviews and submit recommendations for maximizing NOI to Senior Vice President of Operations.
• Maintain all records of all properties and personnel under jurisdiction in accordance with company/ department policy and procedure.
• Present associate awards and accolades.
• Monitor regional overhead spending to achieve budgets.
• Have experience working with a Revenue Management systems.
• Previously managed/executed renovation programs; including interior unit upgrades and amenities.
• Respond to and resolve customer concerns. Set expectations of high level of customer service experience/programs. Protect online reputation.
• Experience managing various types of Class A and B product; including High-rise, Mid-rise, and Garden style product.
• Participate in acquisitions and dispositions; including partnering with Asset Management managing due diligence and underwriting.
• Demonstrate an ability to partner and collaborate with other departments in Boston and Regional offices for support in regional goals.
• Supervisory responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance for the purpose of salary adjustments, promotions, terminations, and other changes in their status; rewarding and disciplining associates; addressing complaints and resolving problems.
• Responsible for the administrative operation of the Region.
• Perform other responsibilities and special projects as required.

Qualifications, Skills, and Experience:

• Bachelor’s degree (B.A.) or Master's degree (M. A.) or four to ten years related experience and/or training.

Drug testing and background checks are an employment requirement. These are required steps in the hiring process.

Windsor Communities is an Equal Opportunity Employer.